FAQs
-
What is the delivery time for my watch?
The delivery time of your watch is 2-10 working days. We strive for fast deliveries.
-
Do we offer worldwide shipping?
Our website does not currently offer worldwide shipping. We only ship within Europe. We apologize for any inconvenience.
-
Do we have customer service for questions and problems?
Yes, we definitely have a customer service. You can simply contact us by e-mail.
-
What payment methods do we accept?
On our website we use two payment methods: PayPal and Stripe. These payment platforms provide secure and easy transactions for our customers. You can pay with your PayPal account or directly with your credit card through Stripe. We strive to make your payment experience smooth and reliable.
-
Are our watches of good quality?
All our watches are thoroughly checked by professionals before they are shipped. While most watches are in excellent condition, there may be some here and there that are a bit older and therefore show some signs of use. However, we strive to only offer high-quality watches that meet our quality standards. Our team ensures that each watch is carefully inspected to ensure that you receive a product of the best quality.
-
What is the price range of your watches?
Our priority is to offer affordable exclusive watches to all our customers. We strive to offer a wide range of high quality watches at prices accessible to all. We believe that luxury watches are not just for a select group of people should be available, but for anyone who loves style and quality. That is why we ensure that our prices are competitive and affordable, without compromising on the exclusivity and quality of our watches.
-
Are there any warranties or return policies available?
With your purchase you will receive an official warranty card with our own stamp, which is valid for one year. The warranty is valid for one year from the date of purchase. If the product is not to your liking, you can return it within 14 days.
-
Do we also sell exclusive brand watches?
We sell exclusive watch brands that are affordable and sometimes even a little special. Some examples of watch brands that we sell are Lucien Rochat and Heritor Automatic.
-
Can we help you choose the right watch?
When choosing the right watch, we can hardly help. If you are looking for something special, you should keep an eye on us, because every month we are expanding our watches variety.