Delivery and Return:

1. Carefully Packaged with Love:

At KCLwatches, we understand the importance of ensuring that your vintage timepiece arrives safely and in impeccable condition. That's why we take great care in packaging every purchase with utmost attention to detail. Each beautiful vintage watch is delicately wrapped, protected with cushioning materials, and placed in a sturdy box. We handle every step of the packaging process with the love and respect these timepieces deserve.

2. A Thoughtful Presentation:

When you receive your vintage watch from KCLwatches, it's not just a simple delivery—it's an experience. Alongside your exquisite timepiece, we include a special card containing essential information. This card provides details about the watch, including its manufacturing date, reference number, and a unique stamp of authenticity. We believe in providing you with a complete story behind your vintage watch, enhancing the overall joy of ownership. Additionally, we enclose an official invoice with a signature, ensuring transparency and peace of mind.

Return Policy:

Your satisfaction is our top priority at KCLwatches. In the unlikely event that you wish to return a product, we are here to assist you.

1. Easy Returns within 5 Days:

We understand that sometimes a watch may not meet your expectations or fit your preferences. If you need to initiate a return, please inform us within 5 days of receiving your purchase. Our dedicated customer service team will guide you through the return process, ensuring a hassle-free experience. Please note that the watch must be in its original condition, with all accessories and packaging intact.

2. Assistance with Returns:

To initiate a return, please contact our customer service team, providing your order details. We will guide you through the necessary steps, including arranging for the return shipping. Once we receive the returned product and confirm its condition, we will process the refund promptly. Please note that any shipping costs incurred during the return process will be the responsibility of the customer, unless the return is due to a mistake on our part.

At KCLwatches, we strive to provide exceptional service from the moment you make a purchase until the successful completion of any returns. We are committed to ensuring your satisfaction and making your experience with us as seamless as possible.